What if the Problem isn't the Plant

After watching this video, I feel compelled to raise some critical points that were completely overlooked.

Firstly, blanket blaming and banning isn’t the answer.

Let’s start with something simple: maintenance. Whether in home gardens, public spaces, or council plantings, it’s called maintenance for a reason. Thinning, deadheading, pruning, and soil checks are basic tasks. And yet we keep skipping this conversation. If you're planting anything, you need to know how to care for it. If you're in charge of a space, public or private, and you're not qualified, it's time to educate yourself. Ask questions. Learn from garden centres and/or trained professionals. Respect the plants you're working with. Let’s stop demonising plants due to neglect, laziness, or a lack of education.

Yes, there are plants that shouldn’t be sold, and many already aren’t. The idea that the entire nursery and garden industry is to blame, or that it’s completely unregulated, is not only unfair,  it’s simply untrue. There are regulations, and many species are either banned or restricted depending on the region.

Most independent garden centres offer personalised advice and often warn customers about plant behaviour and risks. But it’s not their role to determine whether someone will neglect their plants, dump them in bushland, or pass them along irresponsibly through friends or online marketplaces. If we’re looking for accountability, maybe it’s time for a national register of repeat offenders. Those who consistently allow invasive spread, dump green waste illegally, or sell problematic plants through unregulated platforms.

Let’s be honest: we don’t ban fast fashion, even though it causes undeniable environmental damage. We don’t blacklist the companies or individuals perpetuating it. In fact, we rarely even call them out. Yet we’re quick to vilify growers and garden centres doing their best within a broken system.

And while we’re here, let’s talk about nationwide chain stores. They often make purchasing decisions at a national level with no consideration for regional climates or ecosystems. From now on, these chains must be required to consult locally trained and experienced horticulturists, professionals who actually understand what is suitable for that specific area. If they can’t offer that level of care or advice at a higher level, how can they offer that on the sales floor? Maybe they should be restricted from selling plants altogether.

And here’s the part that gets missed too often:
A plant that behaves invasively in one region may be perfectly well-behaved in another. Many so-called “weeds” are only classified that way in certain areas, while in others, they’re playing an important ecological role, providing soil coverage, reducing erosion, preventing more aggressive weeds from taking hold, and even offering habitat and food sources for wildlife.

Likewise, some native species can become weeds when planted outside their natural range. So the blanket call to “just plant natives” is not only simplistic, it’s often misleading and counterproductive. And even when we do want to use more appropriate native species, there’s a practical barrier: many simply aren’t grown commercially. Not because horticulturists are unwilling, but because the supply chain, propagation infrastructure, and commercial demand don’t currently support them.

After all this, we need to turn our attention to unregulated markets,  where there are little to no rules in place. It’s not just about selling declared weeds. It’s about biosecurity.

Who knows what soil or conditions these plants have been grown in? Are sellers on platforms like Marketplace or eBay adhering to fire ant protocols? Myrtle rust controls? Do they know what diseases or pests they might be spreading?

Meanwhile, professional nurseries, growers, and garden centres operate under strict regulations, including quarantine laws, biosecurity protocols, weed control, and chemical use standards. Many go above and beyond to ensure their practices are safe, sustainable, and regionally appropriate. Yes, the industry is technically ‘self-regulated’, but let’s be clear, we’re the ones held legally accountable. We face thousands of dollars in fines, the threat of business closure, and even jail time if we breach those standards.

And yet, the blame still falls on us.

That’s not just inaccurate, it’s lazy.

Now, let’s talk about the most alarming part: The person interviewed about these so-called “problem plants”? They used a plant ID app to support their claims.

Let that sink in.

We are platforming voices to lead national conversations on horticulture while ignoring the trained professionals who actually understand plants, landscapes, ecology, and long-term impacts. You cannot make serious claims about weed risk or garden design based on a smartphone guess and walking through a public space.

Let’s stop the knee-jerk bans and broad-brush blame.

We need horticulturists at the table. People with real-world knowledge of propagation, ecology, biosecurity, and plant behaviour. Stop sidelining the people who live and breathe this work.

And we need education. Not a watered-down government scheme. Not a one-day course run by someone who’s never held secateurs properly. We need education led by trained, experienced professionals. The ones who’ve worked in the soil, in the nurseries, in the wild, and in our changing climate. Education that considers regional needs, long-term impact, and plant-human-environment relationships. Education that empowers gardeners, landscapers, and councils alike.

Horticulture is not a hobby. It’s a trade. A science. A profession. And it’s time we started treating it like one.

The Crisis No One Talks About

“Can You Fix It?”

The Hidden Cost of Cheap Advice and the Quiet Strength of Horticulture

Recently, I saw a post from Tim’s Garden Centre, and it stopped me in my tracks because… well, I feel it. Every single word of it.

“I spend my time fixing gardeners’ problems. They send me photos. They want my advice. ‘How can I fix this?’ One bought a rapid weed killer off the shelf and sprayed the lawn — didn’t just kill the weeds, killed everything.
Another went to the big shed, asked for a weed killer, forgot to mention the words ‘for my lawn’. They sold him a non-selective herbicide. Lovely guy. He even sprayed the neighbour’s lawn to help out.
A week later, he calls in a panic. ‘I’m in trouble with the neighbour — what do I do?’
He didn’t buy the product from me, but he wants me to fix it. That’s horticulture.”

And that’s what it’s like running a garden centre. That seems to be horticulture now.

We’re the ones who get called from the plant aisle at the big box store, mid-shop (or in some cases, after the damage is done!) because someone’s overwhelmed and unsure.

We’re the ones people swing past on their way home from the markets because they bought something “pretty” and now need to know what it is, how to plant it, or why Google gave them three different answers.

We’re the backup plan. The plant rescue hotline. The quiet fixer behind the scenes.

And honestly? I love helping people build their green dreams.
There’s nothing better than seeing someone light up when their garden finally starts to thrive.

But here’s what gets hard.

Not the helping, but the constant undervaluing of the profession behind it.

Every week, I find myself gently untangling planting plans that went wrong.
Sometimes a hard landscaper or landscape architect designed the layout, but without any real understanding of the plants, soil, climate, or the client’s capacity to maintain it. Sometimes the sign said one thing. Sometimes the label gave poor advice. Sometimes Google offered a home remedy with no real measurements, and the rest was guesswork.

People sometimes aren’t given real advice.

No one asked about their soil, their aspect, their climate, or their ability to maintain what they were planting.

No one asked the deeper question: “What are you actually trying to achieve?” (In some cases, like killing weeds, the goal wasn’t even to kill the lawn at all.)

I wrote about this same issue years ago (and in several articles since), a shocking example where composted fertiliser was recommended as potting mix to new gardeners. It was a costly mistake that could’ve been avoided with the right guidance (The Value of Expert Advice)

And the truth is, they didn’t buy it from us or get advice from us. Not because they didn’t care, but maybe because it was convenient. The price was right. It was the right place at the right time.

We’ve all done it. We’ve walked into a big box store for one thing and walked out with twenty. We’ve deep-dived on Google and walked away feeling like honorary doctors.

And that’s when they come to us.

Not for judgment but for help.

And we do help because creating a thriving garden is what we love to do.

It’s Not About Where You Buy

What saddens me isn’t that people buy plants from different places.

I think people should buy more plants, full stop.

What concerns me is the lack of understanding that horticulture is a trained profession. That your local garden centre is filled with people who’ve studied soil, plant health, design, and care. That we’re not just selling plants. We are trying to set your plants and you up for success. 

Horticulture Is a Trade. A Profession. A Craft.

In parts of Europe, the UK, and Japan, horticulturists are treated with the same respect as builders, electricians, or chefs.

• In Germany, becoming a horticulturist involves formal apprenticeships, exams, and specialist certifications.

• In Japan, the art of garden-making is passed down like a sacred trust.

• In the UK, head gardeners at Botanical Gardens and historic estates are highly qualified experts with decades of experience.

And here in Australia, especially in Queensland, horticulturists, who would be seen as trained tradespeople or even masters in some countries, are often just seen as “gardeners.” Hobbyists. Someone who liked plants and decided to open a shop.

What’s worse is that many of the people in leadership positions, within industry bodies, councils, and government, seem to lack even a basic understanding of the trade they’re meant to represent.

How can one advocate for an industry they don’t fully understand?

Horticulture Is a Skilled Profession

Granted, there will always be someone who knows more, but trained horticulturists understand root systems, pest cycles, fertiliser chemistry, pruning schedules, pH balances, plant pairings, and climate shifts.

And if we don’t know something, we are always willing to learn. We are always the first ones on new innovations and information.

Local garden centres don’t just stock what looks good.

We stock what works, in your region, in your soil, in your home.

The Root of the Problem

There are many problems, but one of the biggest is how the industry has shifted.

We’ve been trained to believe that if a plant dies, you just get your money back. But what does that teach us?

That garden plants are disposable?

That success in the garden is based on luck rather than applied science, technique, and professional knowledge?

Because the truth is, thriving gardens aren’t an accident. They’re the result of thoughtful planting, good soil, the right location, and of course, the right advice.

Industry bodies keep pushing for better labels, QR codes, website links, and social media presence.

But where is the push for education and training? Where is the pressure for apprenticeships? For investing in the future of horticulture Where is the call to support your local garden centre’s senior horticulturists? To listen to experts, to consult professionals? Where is the drive to promote horticulture as a trade, not a mowing job?

No One Talks About Soil Anymore

When a plant fails, it’s almost always blamed on the plant. But it’s rarely the plant.

No one asks:

• What soil was it planted in?

• Was it hydrophobic?

• What aspect was it under?

• Was it watered properly?

• Was it even the right plant for that space?

And that’s not the customer’s fault. It’s a systems issue. A cultural shift. An erosion of education and professional trust.

The Way Forward: Trust, Respect, and Education

I don’t think you need to buy every plant or get every bit of gardening knowledge from an independent garden centre.

But I am asking you to remember this:

When you need advice… When you want your garden to thrive long-term… When you’re tired of throwing money at plants that don’t live…

Come to your local garden centre. Come to the professionals. Ask the questions. Get the context. Learn from people who actually know. We don’t always have every answer but we’ve made a life out of finding them. Because plants are our passion.

Helping you grow confidently? That’s the real reward.

And if we lose professionals, if you stop using them… the industry will die. And worse than that, there’ll be no one left on the end of the phone. No one to answer your questions.
No one to say: “I’ve got you. Let’s fix this.”

Who am I?

I believe I have developed a great personal rapport with all of Trevallan's customers, both in person and online. In fact, sometimes I forget I am actually just a business on a computer screen and as a result, some of you may not know the face behind Trevallan's web presence….So here I am!

I come from a family of gardeners. My knowledge is part book based, but mostly comes from being surrounded by it all my life. It's amazing what you can learn just by listening and being made to do something as a chore !

My grandparents were gardeners. Their vegetable patch sustained the family, so, apart from meat, there was no store-bought food. My grandfather also loved fiddling with plants and taught himself to cross breed, graft and do cuttings. However, his true love lay with camellias and azaleas, he was also a lawn fanatic. One of my fondest memories is getting in trouble as I didn’t mow straight enough on his ‘bowling green’ lawns.

Before going into retail, my parents ran a successful landscaping business 'Trevallan Landscapes' that would have been in operation for about 40 odd years today had my father not died in 2000. Trevallan Landscapes was high in demand and I remember my father travelling all over Queensland doing landscaping work - private and commercial. Working for him throughout my childhood was also a great way for me to earn pocket money.

In 1999, I finished my business degree and although I wanted to travel the world, I decided to postpone travel to help my mother at the centre after my father's unexpected death.

Since then, my pieces of paper have increased - I have a Certificate III in Horticulture, am chemcert qualified, have been a national finalist for Young Horticulturalist of year and have also been a HAL emerging leader, as well as being a member of the Queensland Horticultural Media Association.

However, as quickly as my pieces of paper increase, so does my workload. I have written for local papers and gardening magazines. I write all the information found on this website, manage Trevallan's workshops and social media - Facebook and Instagram, plus physically work at Trevallan. I also love giving gardening related talks to social and gardening clubs.

While I've been paper collecting so has Trevallan - over the years Trevallan has won a few awards, one I am most proud of is Best Small Garden Centre in Qld in 2010. We have also just joined Tourism Queensland, as we were recognised as a place of attraction to visitors outside of Ipswich.

As many of us know, knowledge isn't gained from just reading a few books. Knowledge consists of a lifetime of asking questions and determining what you believe is right answer.

I attend a plethora of industry events, run my own events here at Trevallan and read as much as I can, to stay informed in regards to all things plants. I also try to take the time to listen to my customers, my growers and my suppliers, as I find they've tried and tested many things I wouldn't get a chance to do in my lifetime.

My aim at Trevallan has always been to grow people’s minds, allowing them to experience gardening in their own style, but also educating them and giving them the tools for success. I want gardening to be for everyone, so I try to make it easy and simple. For me, Trevallan is a place that grows people’s minds, not just gardens.

But horticulture isn't my only love - aromatherapy is another passion. In between all my paper accumulating for horticulture, I also completed - Certificate Four Massage Therapy, attended many Aromatherapy Masterclasses and am also a qualified Aromatic Kinesiologist and run my own Energetic Healing Practice, Potionatrix .

In October 2012, I won a world wide competition to create my own essential oil blend. This blend 'wisdom' was produced, until recently (2019) by internationally renowned aromatherapy company, Perfect Potion and sold at Trevallan, as well as world-wide, via Perfect potion stores and online trading.

However, life isn't just about fertilising and sweet smells as on top of all of the above, I'm nurturing a young family with three children.

So that's me.

The woman behind the computer screen.